Recommended reading    The Australian Institute of Management recommends the following titles as essential reading on the six core competencies required to become fully proficient as a manager.         Title   Quantity   Customer Relations        1.   Customers Are People The Human Touch Mckean        2.   Future Of Competition Prahalad        3.   New Strategic Selling Heiman        4.   Performance Driven CRM Brown S        5.   Spin Selling Rackham N   Leadership        1.   7 Heavenly Virtues Of Leadership Aim        2.   New Leaders 2003 Edition Goleman D   Organisational Performance        1.   First XI Winning Organisations In Australia Hubbard G        2.   Good To Great Collins J        3.   Leading Change Kotter P        4.   Organisational Behaviour 4th Ed Robbins        5.   Organizational Change For Corporate Sustainability NEA Dunphy D   People Management        1.   How To Measure Human Resources Management Fitz Enz J        2.   People Skills Bolton R        3.   Working With Difficult People Solomon M   Personal & Career Development        1.   Life And Work Challenging Economic Man Birch C        2.   Management Powertools Onsman        3.   Successful Managers Handbook Personnel Decis   Strategy        1.   Balanced Scorecard Kaplan R        2.   Practical Australian Strategy Hubbard G        3.   Strategic Management Viljoen J        4.   Strategy Maps Kaplan   Add to cart