The world is a giant negotiating table and, like it or not, you're a negotiator. Whether you are dealing with your spouse, boss, bank manager, solicitor or best friend, negotiation is taking place in every encounter you have. How well you handle that process determines whether you prosper or suffer frustration and loss. Notable writer, teacher and buisiness practitioner Herb Cohen shows that negotiating is a process you can understand and predict - and, most importantly, that it's a practical skill you can learn and improve on.