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How You Do What You Do - Create Service Excellence That Wins Clients For Life

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How You Do What You Do - Create Service Excellence That Wins Clients For Life
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Details
Author Livingston, Bob
ISBN 9780071592789
Year Published 2008
Publisher Mcgraw Hill
Binding Type Hard Cover
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Description

In this breakthrough book, customer service expert Bob Livingston gives you practical tools for transforming your approach to serving clients by strengthening how you do what you do.