More than 15 years ago, the father of management theory and organizational practice Peter F. Drucker, first introduced to the world The Five Most Important Questions:
1. What is our mission?
2. Who is our customer?
3. What does our customer value?
4. What are our results?
5. What is our plan?
Designed to be an organizational self-assessment tool, these five seemingly simple questions provided managers and leaders from all sectors; social, private, and public with a strategic guide to elicit a deepened understanding of their organizations to best prepare themselves for engagement in purposeful dialogue and critical thinking to undertake decisive actions.