aimbooks :: Customer Service

Customer Service

Customer Services Business Management Books.

Products

Sort by: ISBN Title Price Default
151 Quick Ideas To Get New Customers
By Wilson, Jerry R.
ISBN: 9781564148308
Our Price: $24.95 (including GST)
AIM Member price: $22.45
More Info
All Customers Are Irrational - Understanding What They Think, What They Feel, And What Keeps Them Coming Back
By Cusick, William J.
ISBN: 9780814414217
Our Price: $45.00 (including GST)
AIM Member price: $40.50
More Info
Bag The Elephant - How To Win & Keep Big Customers
By Kaplan, Steve
ISBN: 9780761145240
Our Price: $24.95 (including GST)
AIM Member price: $22.45
More Info
Built To Serve - How To Drive The Bottom Line With People First Practices
By Sanders, Dan J.
ISBN: 9780071497923
Our Price: $41.95 (including GST)
AIM Member price: $37.76
More Info
Buzz - Little Things That Make A Big Difference To World Class Customer Service
By Freemantle, David
ISBN: 9781857883473
Our Price: $24.95 (including GST)
AIM Member price: $22.45
More Info
Celebrity Experience - Insider Secrets To Delivering Red Carpet Customer Service
By Cutting, Donna
ISBN: 9780470174012
Our Price: $33.95 (including GST)
AIM Member price: $30.56
More Info
Chief Customer Officer - Getting Past Lip Service To Passionate Action
By Bliss, Jeanne
ISBN: 9780787980948
Our Price: $37.95 (including GST)
AIM Member price: $34.16
More Info
Complaint Is A Gift - Recovering Customer Loyalty When Things Go Wrong
By Barlow, Janelle & Moller, Claus
ISBN: 9781576755822
Our Price: $34.95 (including GST)
AIM Member price: $31.46
More Info
Connectability - 8 Keys To Building Strong Partnerships With Your Colleagues And Your Customers
By Ryback, David & Cathcart, Jim & Nour, David
ISBN: 9780071638852
Our Price: $34.95 (including GST)
AIM Member price: $31.46
More Info
Cult Of The Customer - Creat An Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
By Hyken,Shep
ISBN: 9780470404829
Our Price: $37.95 (including GST)
AIM Member price: $34.16
More Info