Best Service Is No Service - How to Liberate Your Customers From Customer Service Keep Them Happy And Control Costs
By Price, Bill & Jaffe, David
ISBN: 9780470189085
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CRM Customer Relationship Management - Social CRM Strategies, Tools And Techniques For Engaging Your Customers
By Greenberg, Paul
ISBN: 9780071590457
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Great Customer Connections
By Gallagher, Richard
ISBN: 9780814473085
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Measure What Matters To Customers - Using Key Predictive Indicators
By Baker, Ronald J
ISBN: 9780471752943
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