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Complaint Is A Gift - Recovering Customer Loyalty When Things Go Wrong

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Complaint Is A Gift - Recovering Customer Loyalty When Things Go Wrong
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Details
Author Barlow, Janelle & Moller, Claus
ISBN 9781576755822
Year Published 2008
Publisher Berrett-Koehler Publications
Binding Type Paper Back
Our Price: $34.95 (including GST)
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$31.46
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