This site requires JavaScript to function properly. Please enable JavaScript in your web browser.
aimbooks
::
Customer Service
::
Complaint Is A Gift - Recovering Customer Loyalty When Things Go Wrong
Printable version
Complaint Is A Gift - Recovering Customer Loyalty When Things Go Wrong
Click or hover for additional images
Details
Author
Barlow, Janelle & Moller, Claus
ISBN
9781576755822
Year Published
2008
Publisher
Berrett-Koehler Publications
Binding Type
Paper Back
Our Price:
$
34.95
(including GST)
AIM Member price:
$31.46
Quantity
Price*
*Note:
(including GST)
Options
Quantity
1
Add to cart
Description
no description available
Home
Shopping Cart
categories
Communication
Customer Service
Governance
Human Resources & Training
Innovation & Technology
Leadership
Management
Organisational Development
Sales & Marketing
Strategy
featured items
New Releases
Essential Reading
Best Sellers
Gift Certificates
customer help
Contact us
About aimbooks
AIM Membership
General Information
Shipping and Delivery
View cart
Cart is empty