Communication skills, both written and interpersonal, are essential for personal development, employment and active involvement in our social and professional lives. The Business Communication Handbook 9th edition covers a broad range of communication principles and skills, that will help you advance and grow in your career, and your life.

Closely aligned to the national competencies of the BSB07 Business Services Training Package, The Business Communication Handbook 9th edition is divided in to the following parts:

• Workplace Communication
• Workplace Relations
• Workplace Documents
• Career Development