Claire Raines is a recognized authority on intergenerational communication in the workplace, and Lara Ewing?s stable of clients represents an exceptionally wide range of industries and experience.

This book goes much deeper than others on workplace communication, showing not only how to get along, but also how to create strong bonds that drive long-term success.

Dozens of real-world examples of people communicating or failing to connect, drawn from extensive interviews and focus groups.