A truly outstanding secretary or administrative assistant is a rare find. This comprehensive, but compact guide sets the standard for any secretary or administrative assistant who wants to be perceived as a skilled professional. The essence of a good assistant is efficiency and versatility, and this guide sets forth all the skills a reader needs, including a detailed section on the use of computers. Topics include: daily duties; telephone usage; travel arrangements; record-keeping; basics of computer hardware; overview of wordprocessing, databases, spreadsheets and communications; business and legal documents; book-keeping; and hints on international trade.